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Management Consultancy

 

IGB provides consulting services designed to enhance the performance of individuals in organisations. We learned from our consultancy and engineering experiences with our clients that adding such expertise and service category strengthen our offered packages and ensure better results on all levels. All services are custom tailored to fit the unique needs of each individual client, IGB offers no off-the-shelf services. Typically, our clients are interested in one or more of the following general categories of services:

 

 

  1. Organisation Design
  2. Performance Development
  3. Work Flow Design

 

Organisation Design

 

Organisation Design seeks to optimise human achievement. The premise is to construct an organisation to make it easier for people to achieve results. A well designed organisation is centred around information flow, and is built upon relationships. Organisations are people.


The process begins with a formal declaration of the Purpose, Vision, and Strategy of the organisation, followed by definition of the specific Strategic Initiatives to be undertaken. Each Strategic Initiative becomes a distinct mini-organisation, designed to achieve specific outcomes. People, Information, and Technology are organised around successful achievement of the organisational—collective—outcomes.


The Organisation Design process will help the clients: 

 

 

  1. Define the true purpose of your organisation
  2. Create a reality–based vision for the future
  3. Develop both internal and external customer focus
  4. Build a strategy for success
  5. Specify operating goals and objectives
  6. Implement information–based work flows
  7. Implement a decision–based organisation structure
  8. Develop responsibility–based leadership
  9. Develop commitment–based membership

 

 

Performance Development

 

Performance Development prepares people to do work. It is a proactive approach to learning through which members acquire and practice necessary career skills.


Its premise is to build confidence and enthusiasm in work as a natural result of being and feeling competent to do what is asked.


Each performance development module is designed to be consistent with and supportive of the direction the organisation has chosen.


In general, module content links individual and team competencies directly to organisational desired outcomes.
Each module may be individually tailored to the specific needs of your organisation.
Performance Development modules can be designed for individuals, teams, and leaders at any organisation level on topics including:

 

 

  1. Learning Self–Management
  2. Developing A Personal Success Style
  3. Increasing Communication Effectiveness
  4. Understanding Motivation and Individual Behaviour
  5. Learning to Lead Others
  6. Understanding Teamwork and Group Behaviour
  7. Re–designing Work and the Team Concept
  8. Creating High Performance Work Teams
  9. Leading High Performance Work Teams

 

Work Flow Design

 

Work Flow Design, more recently termed Process Reengineering, is a complete renovation of the process people use to achieve results.


The premise is to link the outcomes people produce, not the activities they perform, in a chain through the organisation. Each outcome must be correct for the next operation in the sequence.


The process begins with identification of external and internal customer requirements, and the sequence of events necessary to produce them. The events are organised to meet the external customer requirements.


Work activity within each event is organised to meet the requirements of the next event—the internal customer. The objective is to streamline the flow of service or product through the sequence and eliminate unnecessary work.


Effective work flow design allows people to work smarter, without requiring them to work any harder.


The Work Flow Design process will help the clients:

 

 

  • Specify outcomes based on customer requirements
  • Design work–flow(s) around desired outcomes
  • Combine tasks into meaningful work units
  • Create process–based teams
  • Create information systems to coordinate workflows
  • Establish measurements to monitor outcomes
  • Decentralise work–related information
  • Build process controls directly into workflows
  • Localise decision making

 

 

 
 
 
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